Workspace Administration

Usage & logs

Review usage metering, activity logs, application logs, and operational audit history.

Usage & logs

Usage & logs covers tenant observability: usage meters, activity logs, tenant logs, API counters, workflow counts, automation runs, file storage, and Iris usage. Use this page when you are setting up the product surface, reviewing a rollout, or troubleshooting why users see a different result from an administrator.

What this surface is

  • Primary purpose: tenant observability: usage meters, activity logs, tenant logs, API counters, workflow counts, automation runs, file storage, and Iris usage.
  • Where users start: Account usage is at /settings/account/usage; activity logs are at /settings/account/activity-logs.
  • Where administrators configure it: Application-level tenant logs are at /settings/application/tenant-logs; usage counters are maintained against tenant monthly usage records.
  • Runtime/detail surface: Admins use these pages to diagnose unexpected changes, review plan limits, and confirm that fixes actually ran.
  • Platform connections: Usage data connects API apps, workflows, dashboards, reports, webhooks, files, Iris, and billing governance.

Where it lives

AreaPath or surfaceUse it for
User surfaceAccount usage is at /settings/account/usage; activity logs are at /settings/account/activity-logs.Day-to-day work and review.
ConfigurationApplication-level tenant logs are at /settings/application/tenant-logs; usage counters are maintained against tenant monthly usage records.Setup, permissions, routing, labels, and behaviour.
Runtime/detailAdmins use these pages to diagnose unexpected changes, review plan limits, and confirm that fixes actually ran.Testing the live experience users actually see.

Configure it

  1. Confirm the audience for this surface and whether they are staff users, portal users, customers, public visitors, or administrators.
  2. Open the owning product route: Account usage is at /settings/account/usage; activity logs are at /settings/account/activity-logs.
  3. Review the configuration route and permissions before changing live behaviour: Application-level tenant logs are at /settings/application/tenant-logs; usage counters are maintained against tenant monthly usage records.
  4. Define the primary records, fields, statuses, owners, and notifications involved in this workflow.
  5. Configure Usage page, Activity logs, and Tenant logs first because they shape the rest of the rollout.
  6. Add API counters and Automation counters only after the core path works with sample data.
  7. Test the runtime surface as a restricted user, not only as a superadmin: Admins use these pages to diagnose unexpected changes, review plan limits, and confirm that fixes actually ran.
  8. Check downstream connections after saving: Usage data connects API apps, workflows, dashboards, reports, webhooks, files, Iris, and billing governance.
  9. Record the owner, rollout date, and support path for the configuration.
  10. Review the first week of activity and remove any option that users do not understand or need.

Configuration options

OptionUse whenNotes
Usage pageAdmins need plan counters and month-to-date activityRoute: /settings/account/usage.
Activity logsAdmins need a user/action audit trailRoute: /settings/account/activity-logs.
Tenant logsAdmins need application events and integration tracesRoute: /settings/application/tenant-logs.
API countersIntegrations are activeReview API app count and API call volume.
Automation countersWorkflows and jobs are runningReview workflow count and automation runs.
Iris countersAI features are enabledReview LLM calls and credit usage.

Operating notes

  • Keep labels aligned with the words users see in the product, especially Usage page and Activity logs.
  • Permissions still matter even when a menu, page, or link is visible.
  • If users see empty data, check role filters, enabled apps, ownership rules, and saved filters before editing records.
  • If a change affects customers or public visitors, test from a logged-out or customer account as appropriate.
  • Use reports or logs to confirm the change produced the expected operational result.
  • Capture configuration decisions in rollout notes so support teams know what changed.
  • Do not reuse one option for unrelated processes just because it is already configured.
  • Review linked notifications, workflows, dashboards, and reports after changing this surface.
  • Prefer narrow changes that can be tested with sample data before a tenant-wide rollout.
  • When troubleshooting, start at the route users open, then inspect configuration, permissions, and logs in that order.
  • Keep retired settings hidden or archived so users do not choose outdated paths.
  • Assign an owner for ongoing review; unattended configuration becomes stale quickly.

For developers

Use these pages when the surface is read or changed by code, scripts, embeds, widgets, API clients, webhooks, or realtime listeners.